Jebsen & Jessen Communications Honored With Avaya DevConnect Innovation Award

SINGAPORE--(Marketwire - July 2, 2012) - Jebsen & Jessen Communications (JJC), a provider of business communications solutions, today announced that it has received a 2012 Avaya DevConnect Innovation Award for its CallMizz application. CallMizz, a DevConnect compliance-tested solution, is a unique application that helps call centre supervisors manage missed calls by capturing abandoned call information and converting them to leads and opportunities for both call center and mobile sales teams. JJC was awarded this honour at the recent Avaya International User Group (IAUG) conference in May 2012.

This innovation award is part of the Avaya DevConnect Partner Excellence Awards Program, which recognises the significant achievements of valued Technology Partners that contribute to Avaya's success throughout the year.

"We wanted to formally acknowledge Jebsen & Jessen Communications as a company that not only takes great pride in its innovation, but excels in generating growth with Avaya," said Eric Rossman, Vice President Developer Relations at Avaya. "They continuously help our mutual customers attain new successes in their respective business operations."

"It's an incredible honour to receive this award," said Kirk Schulz-Utermoehl, Regional Director for Business Solutions at JJC, "Our company believes it is important to be innovative and create mechanisms that make businesses run more efficiently and keep their customers content with the business relationship. I am very happy that our efforts were recognised by this award."

The Importance of the CallMizz Innovation

With real-time monitoring, alerting and reporting capabilities for abandoned calls -- whether the call is abandoned whilst in a queue or has been routed to an agent where it is not picked up -- managers and supervisors will be able to pre-define specific alert thresholds and have these communicated via SMS or email notifications. As a result, relevant trend and analysis reports can be made by tracking information and call centre supervisors will now be alerted if a situation arises that requires their immediate involvement, such as frequent abandoned calls.

CallMizz's business values include:

·         Ability to act as a Measurable Performance Monitoring Tool -- With open, measurable results on the number of abandoned calls, the response time towards these abandoned calls and the trend of the missed calls. Analysis from this can be easily established.

·         Assurance to achieving the desired customer service quality with reference to the measurable targets set by business managers.

·         Ability to ensure optimal infrastructure and resources are laid within a business unit such as smooth call traffic, proper arrangement of resources to handle the calls etc, which directly results in higher customer satisfaction.

JJC is a team of business communication specialists who believe that a working relationship with the customer should go beyond simply providing equipment. Rather, it should also encompass the support for business outcome discussions and solutions superior customer care, firm commitment and excellent equipment in service support. Leveraging on 20 years of experience with a staff of over 370 and engagement with more than 800 customers worldwide, they have translated this philosophy into a service culture that is called I.C.E. -- Integrated Customer Experience.

Company Logo
http://release.media-outreach.com/i/300

About Jebsen & Jessen Communications

We deliver business communication solutions for our multinational customers. Specialising in the execution and implementation of IP (Internet Protocol) telephony, we help our customers develop unified communication and contact centre solutions over multiple sites and across their global networks. We also diagnose, design and deploy CRM contact centres, provide network infrastructure and develop wireless and mobility solutions, for different market verticals. One of eight Regional Business Units within Jebsen & Jessen Group of Companies South East Asia, we have a staff strength of more than 370 and support more than 800 customers globally.

In 2011, JJC received the Frost & Sullivan Southeast Asia Contact Centre System Integrator of the Year Award, in recognition for its strong reputation as a trusted partner in the contact centre space across verticals and by leading vendors. For more information, please visit www.comms.jjsea.com.

Contact

Florence Fang
Flame Communications (PR Agency)
Tel: (65) 6259 3193
Email: florence@flamecomms.com

 

© 2012 Marketwire, Incorporated. All rights reserved.

Note the Dates: dmexco 2013 on September 18 and 19

dmexco 2012 Sold-Out Once Again -- for the Third Time in a Row; Double the Exhibition Surface and Double the Number of Exhibitors Within the Last Three Years; Visitors Can Register Online Immediately for the dmexco 2012; Dates Already Set for the Fifth Edition of the dmexco

 

COLOGNE, GERMANY--(Marketwire - July 2, 2012) - Digital advertising is expected to earn more than 33 billion Euros in turnover this year in Europe (acc. to Strategy Analytics' Q1 2012 report). The dmexco 2012 represents a major share of this strong growth industry at both national and international level: Over 500 renowned exhibitors from all over the world are banking on the Cologne expo to promote their business -- the lion's share of next year's deals will be negotiated and concluded at the expo. In 2012 the dmexco is completely sold out for the third time in succession. Decision-makers and experts from the entire digital value chain can register immediately free of charge to visit this absolute must-attend event here https://service.dmexco.de/en/1916/~/Registration.html?src=Visitorregistration. Regardless of whether you are an exhibitor or a visitor: You should definitely note down the dates for 2013 now -- the dmexco will namely be entering its fifth round on September 18 and 19!

 

Frank Schneider, Director Marketing, Sales & Operations dmexco: "The digital business market is continuing to experience strong growth. Only the dmexco's growth rate is faster at the moment: Over the last three years we have managed to double the exhibition space up to over 50,000 sqm, the number of exhibitors up to more than 500 top companies and the share of international exhibitors up to over 20 percent. This is a huge success that we will strive to increase further in 2013 together with our partners, the BVDW (German Association of the Digital Industry) and the OVK (Circle of Online Marketers)."

 

About dmexco

dmexco is the international leading expo & conference for the digital industry. Comprising of a unique combination between an exposition and a conference it stands for innovative and future-oriented marketing in the midst of a global growth market. Placing a clear focus on advertising, media and technology the dmexco in Cologne is the global no. 1 industry meeting platform for valuable knowledge transfer and direct business transactions. The dmexco, which is organised by the Koelnmesse, offers trade visitors the broadest range of business trends, growth strategies, product innovations and creative excellence in diverse forms and is furthermore free of charge. As the central hub for all thought leaders and minds from digital brands, advertisers and marketers, all types of agencies and media owners the dmexco is leading the global digital industry.

 

All further information on the dmexco 2012 (12 & 13 September in Cologne) as well as photos, videos and statements on the dmexco 2011 are posted at www.dmexco.com, www.facebook.com/dmexco, http://twitter.com/dmexco and www.youtube.com/dmexcovideo.

 

 Contact Information

Contact:

 

Andre Hoffmann

Telephone +49 40 679 446 53

Fax +49 40 679 446 11

E-Mail dmexco2012@faktor3.de

 

© 2012 Marketwire, Incorporated. All rights reserved.

Order Entry on Android(TM), iPhone and iPad for Consumer Goods Industry Available From StayinFront

StayinFront TouchCG(R) Offers Order Entry and Sales Optimization Features With Latest Release

SINGAPORE--(Marketwire - July 2, 2012) - StayinFront, Inc., a global provider of the world's most innovative SaaS CRM (customer relationship management) solutions and mobile sales force effectiveness tools, announced a new release of StayinFront TouchCG®, the company's leading-edge consumer goods CRM software available on Android, iPhone and iPad devices.

Introduced last year, StayinFront TouchCG has seen rapid adoption by field marketing firms and consumer goods organizations around the world and was recently named a 2012 Editors' Pick by Consumer Goods Technology Magazine's annual Reader's Choice issue.

Consistent with the company's history of innovation, order entry on Android, iPhone and iPad devices is now available with StayinFront TouchCG. Online or offline, field reps using StayinFront TouchCG can take orders and capture store photos, as well as perform other critical in-store tasks including audits, surveys and promotion tracking using smartphones and tablets. Driving the order entry functionality is a sophisticated pricing engine, which supports multiple pricing and tax structures. Other features included in the latest version are planograms and push reports. The enhancements are part of a planned series of releases that improve productivity and performance in the field, enabling companies to gain a competitive advantage in the marketplace. 

"This release of StayinFront TouchCG further establishes our leadership position when it comes to providing merchandisers and consumer goods organizations with the in-field tools that allow them to put the right product on the right shelf, at the right time and price," said Tony Bullen, Executive Vice President and Chief Technology Officer at StayinFront.

About StayinFront
StayinFront is a global provider of the world's most innovative customer relationship management solutions. From on-demand and on-premise CRM to mobile CRM access in the field using Androids™, iPhones and iPads, its ground-breaking software offers rich functionality, fast deployment and easy-to-use tools that increase sales force effectiveness. StayinFront has been selected as a strategic partner by many of the world's top life sciences, consumer goods and business-to-business companies, improving efficiencies in over 65 countries and more than 25 languages. Headquartered in Fairfield, NJ, USA, StayinFront has offices in the United Kingdom, Ireland, India, Australia, Singapore and New Zealand. For more information, visit http://stayinfront.com/ or log on to our blog at http://blogs.stayinfront.com.

Note to editors: Copyright 2012. StayinFront and StayinFront TouchCG are registered trademarks of StayinFront, Inc. iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries. Android is a trademark of Google, Inc. All other trademarks are owned by their respective companies. Protected by International Copyright Law.

For further information please contact:
Marcus Toh
Country Manager
StayinFront (SEA) Pte Ltd
16 Collyer Quay #21-00
Singapore 049318
Phone: +65 6818 9117
Mobile: +65 9125 4645
www.stayinfront.com

 

© 2012 Marketwire, Incorporated. All rights reserved.

SEI Named Hedge Fund Administrator of the Year by Global Investor Magazine

DUBAI, UNITED ARAB EMIRATES--(Marketwire - July 2, 2012) - SEI (NASDAQ: SEIC) today announced that it was named "Hedge Fund Administrator of the Year" at the 2012 Global Investor Awards, held in London on June 28. The award, presented by Global Investor magazine, is the latest in a series of awards recognizing SEI's leadership and technology in providing enhanced data services and operational outsourcing services to the investment management industry worldwide.

 

"We're honored to be recognized by Global Investor as Hedge Fund Administrator of the Year," said Steve Meyer, Executive Vice President and Head of SEI's Investment Manager Services division. "With the increasing demands being placed on hedge fund managers by their investors, regulators, and the market itself, we've worked closely with our clients to enhance and expand our services so that we can provide them with the expertise, technology, and reporting tools to help them protect and grow their business. Our employees are motivated to produce a world-class offering to our clients, and this independent industry award recognizing their efforts is a testament to what they've been able to deliver."

 

SEI provides investment managers with a comprehensive outsourcing solution that includes front-, middle-, and back-office services. The judging committee selected SEI in part due to its technology-based solutions for collateral management, NAV disclosure, and pricing and verification. Also noted was SEI's ability to provide managers of systematic and high-frequency trading strategies with a more automated and scalable infrastructure. SEI incorporates automation, workflow processes, and controls to facilitate a straight-through-processing environment that currently processes up to 120,000 trades per day for some of its high-volume clients.

 

About SEI's Investment Manager Services Division

SEI's Investment Manager Services division provides comprehensive operational outsourcing solutions to support investment managers globally across a range of registered and unregistered fund structures, diverse investment strategies and jurisdictions. With expertise covering traditional and alternative investment vehicles, the division applies customized operating services, industry-leading technologies, and practical business and regulatory insights to each client's business objectives. SEI's resources enable clients to meet the demands of the marketplace and sharpen business strategies by focusing on their core competencies. The division has been recently recognized by Buy-Side Technology as "Best Fund Administrator," by Hedge Funds World Middle East as "Best Service Provider," by Global Investor as "Hedge Fund Administrator of the Year," and by HFMWeek as "Best Single Manager Hedge Fund Administrator (Over $30B AUA)" in the U.S. and "Best Administrator - Technology Provider" in Europe. For more information, visit http://www.seic.com/enME/investment-managers.htm.

 

About SEI

SEI (NASDAQ: SEIC) is a leading global provider of investment processing, fund processing, and investment management business outsourcing solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. As of March 31, 2012, through its subsidiaries and partnerships in which the company has a significant interest, SEI manages or administers $428 billion in mutual fund and pooled or separately managed assets, including $189 billion in assets under management and $239 billion in client assets under administration. For more information, visit http://www.seic.com/enME/index.htm.

 

Services provided by SEI Investments - Global Fund Services Limited (Reg. in Dublin No. 242309), SEI Investments Trustee & Custodial Services (Ireland) Limited (Reg. in Dublin No. 315393), and their affiliates, which are all wholly owned subsidiaries of SEI Investments Company. SEI Investments - Global Fund Services Limited and SEI Investments Trustee & Custodial Services (Ireland) Limited (Styne House, Upper Hatch Street, Dublin 2, Ireland) are authorized by the Central Bank of Ireland under the Investment Intermediaries Act of 1995.

 

This material is not directed to any persons where (by reason of that person's nationality, residence or otherwise) the publication or availability of this material is prohibited. Persons in respect of whom such prohibitions apply must not rely on this information in any respect whatsoever.

 

 Contact Information

Company Contact:

Dana Grosser

SEI

+1 610-676-2459

dgrosser@seic.com

 

Media Contact:

Paul Young / Renny Popoola

MHP Communications

+44 020 3128 8100

SEIIMS@mhpc.com

© 2012 Marketwire, Incorporated. All rights reserved.

Arkadin Extends Partnership With NTT Communications Group to Provide Video Conferencing in Japan

Cloud-Based Service to Meet Strong Demand for Easy, High Quality Face-to-Face Collaboration

TOKYO--(Marketwire - July 1, 2012) -  Arkadin, a leading global collaboration services provider, announced a partnership with NTT Bizlink, Inc., a subsidiary of NTT Communications Corporation, one of the world's largest providers of telecommunications services, to provide video conferencing to Japanese businesses. NTT Bizlink combines Arkadin's cloud-based video conferencing with its products to offer solutions available at NTT Communications Group.

 

"Arkadin is extremely excited about partnering with NTT Communications Group, a telecommunications visionary who shares our commitment to innovation and customer service excellence," says Olivier de Puymorin, Arkadin's CEO and founder. "In a highly mobile, global workplace, personal telepresence is fast becoming a must-have productivity tool. Together with NTT Communications Group, we will lead the market with a new generation solution that delivers the same quality video experience as the far more expensive and complex legacy systems."

 

According to Seed Planning, Inc., the market for cloud-based video conferencing in Japan is increasing rapidly. "Video communication for businesses in Japan is expected to be 61 billion yen market. Plus, cloud computing and smart devices are expanding the video conferencing market to grow 210 billion yen in 2016 and 800 billion yen in 2020 in total," says Kenji Hara, Senior Marketing Analyst, Seed Planning, Inc.

 

The new generation video conferencing, which supports both personal and room systems, is delivered as a 'service' for fast scalable deployments, and minimal up-front investments. Video conferencing will be instantly available over any internet connection through simple one-click access from desktops or mobile devices. The high definition (HD) video image quality delivers life-like, face-to-face collaboration for a 'just like being there' experience. Up to nine video displays will be available for multiple participants to connect from any computer type or legacy end point.

 

"Research consistently points to the importance of facial expressions and body language in business communications," says Dennis Tanaka, General Manager, Japan and Korea. "Being able to easily collaborate face-to-face is a tremendous productivity advantage for businesses of all sizes, and it will be especially useful in Japan, considering its huge global economic footprint."

About Arkadin

Founded in 2001, Arkadin is the 3^rd largest collaboration service provider in the world. With a vision rooted in the belief that progress emerges from people's desire to share, Arkadin offers a complete range of remote audio, web, video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments and a high ROI. Its global network of 50 operating centres in 29 countries has dedicated local-language support teams to service its 25,500 customers. www.arkadinapac.com.

 

Contact Information

Contact:
Sylvia Chen
Mobile: +65 9230 9017
S.Chen@arkadin.com

© 2012 Marketwire, Incorporated. All rights reserved.

Facts Not Driving ITC Litigation, Says Sino Legend

Sino Legend Product Innovation Fueling Growth; Company Retains Sidley Austin LLP to Uphold Intellectual Property Rights

ZHANGJIAGANG CITY, CHINA--(Marketwire - June 29, 2012) - Commenting on SI Group, Inc.'s recent filing of a U.S. International Trade Commission (ITC) complaint, Sino Legend (Zhangjiagang) Chemical Co., Ltd. (Sino Legend) believes the issue is meritless and looks forward to the ITC's resolution of the litigation.

 

Sino Legend's products have enjoyed great success in the market as a result of the company's significant investment in research and development. Customers continue to seek out Sino Legend's superior offerings because of performance that SI Group's products cannot match.

 

"While reviewing the ITC filing over the past several days, we were struck by SI Group's contention that Sino Legend somehow infringed on SI Group trade secrets. The fact remains that our product has better performance characteristics by comparison, because of our extensive investment in research and development that led to innovative processes," said Mr. Corey Xie, deputy manager, Sino Legend. "It is unfortunate that SI Group now resorts to litigation when unable to otherwise compete fairly in the market place."

 

Sino Legend has retained Sidley Austin, an international law firm with expertise in ITC proceedings, to provide counsel as it responds to the ITC Section 337 inquiry, as well as to uphold its global intellectual property rights.

 

Mr. Xie continued, "SI Group's choice to name multiple parties in its filing -- not just Sino Legend -- indicates SI Group's litigation is aimed to impugn the reputation of others rather than seek protection of intellectual property."

 

"We are avid proponents for continued innovation -- in product formulation, in manufacturing processes, and in customer service -- which is fueling our growth while providing new sourcing options to our tire manufacturing partners. It's a model for overall industry success."

 

Just four years after beginning full-scale production, Sino Legend has become the largest Asian manufacturer of resins for the tire and rubber industries, holding 70 percent of the Chinese market and 30 percent share for the rest of Asia. The company is a supplier to eight of the top ten multinational tire companies operating in Asia, as well as to the majority of China's domestic manufacturers.

 

For additional information, please visit www.SinoLegend.com.

 

Contact Information

Media Contact
Mike McDougall, APR
McDougall Travers Collins for Sino Legend
mmcdougall@mcdougalltc.com
+1-585-789-1623

© 2012 Marketwire, Incorporated. All rights reserved.

Tullett Prebon Information First IDB Information Provider to Be Licensed to Distribute Data in China

   Tullett Prebon Information First IDB Information Provider to Be Licensed to Distribute Data in China

 

LONDON, UNITED KINGDOM--(Marketwire - July 1, 2012) - Tullett Prebon Information (TPI), one of the leading global suppliers of over-the-counter (OTC) financial data, has become the first inter-dealer broker information provider to be licensed by the State Council Information Service to distribute data in China.

 

Obtaining the licence builds upon the TPI's recent success at the Inside Market Data awards where it was named Best Data Provider for the second year running and highlights the business' commitment to support the growth of OTC markets in China.

Andrew Reeve, Head of Asia Pacific, Middle East and Africa at Tullett Prebon Information said:

"We're pleased to have been granted a licence to distribute data in what is a key market for our business. Having recently signed a memorandum of understanding to provide financial data to Xinhua IPI, an affiliate of Xinhua News Agency, we're already witnessing demand for our products as the need for high quality, independent data continues to grow."

 

TPI's successful licence application is the latest in a series of strategic international developments by Tullett Prebon Information as it continues to expand its presence globally, notably in rapidly developing economies.

 

"Building strong relationships with key domestic distributors in markets such as China remains at the core of our long term growth strategy, particularly as demand for independent data grows and markets face ever-increasing competitive and regulatory pressure," added Frank Desmond, Managing Director of Tullett Prebon Information.

 

Notes to Editors

Tullett Prebon Information (www.tpinformation.com) is a leading provider of independent real-time price information from the global OTC financial and commodity markets. Tullett Prebon Information delivers the highest-quality independent price data using state of the art technologies and data publication standards covering major markets including Rates, Fixed Income, FX and Money, Volatility, Energy, Inflation, Credit and Equities. Tullett Prebon information's data is relied upon by customers in over 40 countries.

 

About Tullett Prebon

Tullett Prebon (www.tullettprebon.com) is one of the world's largest inter-dealer brokers and operates as an intermediary in wholesale financial markets facilitating the trading activities of its clients, in particular commercial and investment banks. The business now covers seven major product groups: Rates, Volatility, Treasury, Non Banking, Energy & Commodities, Credit and Equities. Tullett Prebon Electronic Broking offers electronic solutions to these products.

 

In addition to its brokerage services, Tullett Prebon offers a variety of market information services through its IDB Market Data division, Tullett Prebon Information.

 

Tullett Prebon has its principal offices in London, New Jersey, Hong Kong, Singapore and Tokyo, with other offices, joint ventures and affiliates in Bangkok, Frankfurt, Houston (Texas), Jakarta, Luxembourg, Madrid, Manama (Bahrain), Manila, Mumbai, New York, Paris, Sao Paulo, Seoul, Shanghai, Sydney, Toronto, Warsaw and Zurich.

Contacts:
Tullett Prebon Information
Frank Desmond
+44 (0)207 302 5379

M: Communications
Charlotte Kirkham
+44 (0)207 920 2331

M: Communications
Nick Woods
+44 (0)207 920 2348

© 2012 Marketwire, Incorporated. All rights reserved.